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1730 Park Street
Suite 100
Naperville, IL 60563

630.357.2224

When I started here I was overwhelmed by the positivity and warmth of every single person I encountered. I thought everyone was just being nice because I was new but it has only gotten better. How refreshing to be part of a team that focuses on the positives that their employees bring! That’s why we have the very best working here.

Lauren C. Pallini ,
FPQP™

Client Services Representative / Office Administrator

Lauren has been involved in the customer service industry since 2001. She has held various customer service roles in a variety of industries, from her first job working the customer service desk at the local grocery store to teller supervisor at a bank to customer service director in the transportation industry.

Lauren earned a bachelor of science degree in finance from Northern Illinois University. She and her husband Matt love driving to different towns to try new restaurants and hanging at their local spots. She uses running and yoga to keep her mind calm and body healthy. Spring is her favorite time of year because she can dig in the dirt, planting flowers, shrubs and trees. She also enjoys exploring local forest preserves with her golden retriever Bear.

When I started here I was overwhelmed by the positivity and warmth of every single person I encountered. I thought everyone was just being nice because I was new but it has only gotten better. How refreshing to be part of a team that focuses on the positives that their employees bring! That’s why we have the very best working here.